TERMS AND CONDITIONS

Hotchilisex is automated and sent to most European countries by post / courier. However, shipments with a destination outside the European Union may involve certain restrictions or special procedures for the management of customs procedures. Please note the local import regulations.

You can see the respective delivery times of the individual articles and their availability when ordering.

Most items have a set-up time of 24/48. It is even possible that your order will be shipped the same day if it only contains products with immediate delivery and was ordered and paid for before noon. The delivery time depends on the selected transport company and the destination country. Please note that the times given are guidelines and correspond to the respective working days, with the exception of weekends and public holidays.

You can calculate the exact shipping costs and delivery times in the shopping cart. No on-site pick-ups possible.

The shipping costs include:

• Suitable packaging (cardboard boxes, bubble wrap, protection inside the package, etc.)

• Transportation

• Insurance

• Customs clearance at the place of origin (customs duties and VAT are borne by the recipient)

Each delivery can be tracked using the tracking number and can be seen in your account.

All our items leave the warehouse with packaging in perfect condition. The first thing you need to do is check that the number of packaging units received matches the number sent. Second, to carefully examine the exterior of each packaging unit with the aim of checking whether it is defective or has been tampered with, dents, dents, holes, boxes in poor condition, banderoles from the courier service or any other sign that suggests that the goods have been damaged could be. It is mandatory to sign the delivery note of the driver or the courier, be it in paper form or digitally (PDA), and state “GOODS VISIBLY DAMAGED” if there are any signs. A packaging unit that was not signed as "GOODS VISIBLY DAMAGED" and at the same time later pictures showing visible damage are a reason to automatically reject the incident later.


Shipping Costs - POLSKA (netto):

  • KURIER DHL - 12,19 PLN

Order value over 200,00 PLN - free delivery!

 

Shipping Costs - EUROPE (netto):

  • AUSTRIA – 46 PLN /~11 EUR - 3 DAYS - DHL COURIER
  • BELGIUM – 39 PLN /~9 EUR - 3 DAYS - DHL COURIER
  • BULGARIA– 95 PLN /~22 EUR - 4 DAYS DHL COURIER
  • CROATIA– 95 PLN /~22 EUR - 6 DAYS - DHL COURIER
  • CZECH REPUBLIC – 39 PLN /~9 EUR - 2 DAYS - DHL COURIER
  • DENMARK– 42 PLN /~10 EUR - 3 DAYS - DHL COURIER
  • ESTONIA – 43 PLN /~10 EUR - 3 DAYS - DHL COURIER
  • FINLAND – 72 PLN /~17 EUR - 4 DAYS - DHL COURIER
  • FRANCE– 59 PLN /~14 EUR - 3 DAYS - DHL COURIER
  • GREECE– 119 PLN /~28 EUR - 4 DAYS - DHL  COURIER
  • SPAIN – 69 PLN /~16 EUR - 4 DAYS - DHL COURIER
  • HOLLAND– 39 PLN /~9 EUR - 3 DAYS - DHL COURIER
  • IRELAND – 67 PLN /~16 EUR - 4 DAYS - DHL COURIER
  • LITHUANIA – 39 PLN /~9 EUR - 2 DAYS - DHL COURIER
  • LATVIA– 42 PLN /~10 EUR - 2 DAYS - DHL COURIER
  • GERMANY– 39 PLN /~9 EUR - 2 DAYS - DHL COURIER
  • NORWAY– 85 PLN /~20 EUR - 4 DAYS - DHL COURIER
  • PORTUGAL – 72 PLN /~17 EUR - 4 DAYS - DHL COURIER
  • ROMANIA – 77 PLN /~18 EUR - 4 DAYS - DHL COURIER
  • SLOVAKIA– 39 PLN /~9 EUR - 2 DAYS - DHL COURIER
  • SLOVENIA – 49 PLN /~12 EUR - 4 DAYS - DHL COURIER
  • SWITZERLAND – 49 PLN /~12 EUR - 4 DAYS - DHL COURIER
  • SWEDEN – 59 PLN /~14 EUR - 3 DAYS - DHL COURIER
  • HUNGARY – 45 PLN /~11 EUR - 3 DAYS - DHL COURIER
  • GREAT BRITAIN – 59 PLN /~14 EUR - 3 DAYS - DHL COURIER
  • ITALY– 59 PLN /~14 EUR - 4 DAYS - DHL COURIER